Monday, 20 October 2014

De Palma Hotel Shah Alam Shah Alam, Selangor


  

De Palma Hotel Shah Alam
Shah Alam, Selangor


De Palma Inn Shah Alam
Jalan Nelayan 19/15, Seksyen 19, P.O. Box 7511, 40718 Shah Alam, Selangor Darul Ehsan.



Location
De Palma Shah Alam is conveniently located in Shah Alam’s industrial township, Section 19. Some attractions that can be found around Shah Alam is Agricultural Park, I-City, SACC shopping mall, Shah Alam Lake Garden, Shah Alam Stadium, Selangor state mosque, Selangor state museum and Wet World Water Park.


Pleasant atmosphere, elegant tastefully decorated rooms vividly suggest that your comfort is our priority. Conveniently located in the industrial township of section 19 Shah Alam. De Palma Inn is only 30 minutes from KL city center and to KL International Airport. Come experience our warm hospitality as you unwind, dine or conduct business amidst congenial surroundings and modern facilities.


Accommodation
 

De Palma Shah Alam has 103 rooms each individually designed to ensure maximum comfort. Specially designed furniture and modern decors elevate the room’s relaxed atmosphere up to another level. Cooling air conditioned rooms, equipped with plasma TV, telephone, and mini bar in suites. Special dedicated Islamic rooms is also available here with Quran, prayer mat and prayer veils. Enjoy your hot or cold shower in bathrooms lavishly designed with marble floors and wash basin.

Room Types
  • Superior
  • Deluxe
  • Superior Deluxe
  • Executive Room
  • Junior Suite

Facilities & Services

  • Banquet facilities
  • Car park
  • Grand Ballroom
  • Musollah (Surau Nurul Iman)
  • Seminar / Conference facilities
  • Swimming pool
  • BBQ at poolside
  • Bangkok House
  • Rumbia Coffee House
  • Room Service
  • 24 hours security
  • Laundry service
  • Free Wi – Fi Service
  • Wedding Centre
  • Safety Box
  • Newspaper upon request




 

















De Palma Hotel Kuala Selangor
Kuala Selangor, Selangor

De Palma Hotel Kuala Selangor
Jalan Tanjung Keramat, 45000 Kuala Selangor, Selangor Darul Ehsan.
Location
Merely an hour drive from the hustle and bustle of Kuala Lumpur, De Palma Kuala Selangor is located in the heart Kuala Selangor town.
De Palma Kuala Selangor is literally minutes away from historical Melawati Hill that has a lighthouse and several old colonial houses built during the British days. Just round the corner from the viewpoint, and to the back of the lighthouse is a car park area. Several families of Silver-Leafed monkeys and Long-Tailed macaques hang around here for peanut handouts from visitors
Nestled near the banks of Selangor River, De Palma Kuala Selangor offers tranquility; calmness and ultimate relaxation vacation resort that will definitely take you to a different world. 
Offering good, simple food at the hotel and close by, with outdoor activities like hiking, fishing, golfing and a quiet location will put you in the right mood. A rustic, beautiful location with fruit orchards, paddy fields, historic Melawati Hill over looking the Straits of Malacca.
Fireflies of Kampung Kuantan will definitely bring you in romantic mood and long walks in Nature Parks in Kuala Selangor promises a perfect weekend getaway.
Accommodation 

With 48 chalets and 12 villas to choose from, guests can expect nothing but comfortable home-style living at the resort.
All rooms are equipped with air conditioners, colour or plasma TV, mini bar in suites, telephone and of course Quran, and prayer mats in our special dedicated Islamic rooms.
Enjoy hot and cold shower in the full size bathrooms equipped with washbasin and spacious counter space.

Room Types:
  • 48 Chalet
    • Superior Suite - 1 Queen bed OR 2 Single beds
    • Junior Suite - 1 Queen bed AND 2 Single beds
    • Deluxe Triple - 3 Single beds
    • Dara Suite - 1 Queen bed with a cozy lounge
  • 12 Villas
    • Superior Villa - 2 Single beds
    • Malawati / Tanjung / Desa Suites - 2 Queen beds
    • Anjung Suite - 1 King bed
Room Facilities
  • Air – conditioner
  • Colour TV / Plasma TV with ASTRO channels
  • Coffee & tea making facilities
  • Hot shower
  • Minibar (suite)
  • Safety box
  • Telephone
  • Quran, prayer veils & prayer mat (provided for Islamic rooms)
F

acilities
  • Banquet facilities
  • Car park
  • Grand Ballroom
  • Musollah
  • Outdoor  Court
  • Meeting facilities
  • Swimming Pool
  • BBQ at poolside
  • Dinner at Cabana



  • Free Wi – Fi service
  • Karaoke Music Box
  • Laundry service
  • Mountain Bicycles
  • Newspaper upon request
  • Outdoor / Field Trip Package
  • Room Service
  • Rumbia Coffee House
  • 24 hours security







De Palma Hotel Ampang
Ampang, Selangor


De Palma Hotel Ampang
Jalan Selaman 1/2, Palm Square, Ampang Point Jalan Ampang, 68000 Ampang, Selangor Darul Ehsan
Location
Located only a stone throw away from Ampang’s busy business center Ampang Point on Jalan Selaman off Jalan Ampang makes De Palma Ampang the best choice for those looking for variety in their travels.
With amenities such as STAR LRT station, Ampang Puteri Specialist Hospital, Malaysia’s prominent jeweler Habib Jewels, and Ampang Sports Planet.
           
From the time you drive into our balmy palm-fringed driveway, you can tell you have arrived at the good life address of De Palma Ampang, minutes away from the city centre, with prestigious neighbours such as the Ampang Point Shopping Centre, Ampang Puteri Specialist Hospital, the LRT station, KLCC, Embassy Row and a host of others. Come rediscover the nostalgic old-fashioned hospitality you once knew, amidst style, comfort and luxury. For those who prefer the cool open-air and some local mouth-watering variety of fresh seafood, Café Palma is recommended.


Accommodation
  • De Palma Hotel Ampang has 204 rooms and suites stylishly decorated with modern features.
  • Islamic floor on level 6
  • Business floor on level 7, 8, 9, 10, 11
Room Types
  • Superior
  • Business
  • Junior Suite
  • Executive Suite
  • Islamic
Room Facilities
  • Air – conditioner
  • Colour TV / Plasma TV with ASTRO channels
  • Coffee & tea making facilities
  • Hot shower
  • Interconnection rooms (suite)
  • Minibar (suite)
  • Safety box
  • Telephone
  • Quran, prayer veils & prayer mat (provided for Islamic rooms)

Food & Beverage
·         Rumbia Coffee House
Enjoy halal cuisines from around the world to exotic Malaysian cuisines at our popular Rumbia Coffee House. You can choose from Western breakfast or Malaysia’s own nasi lemak to our special Biryani Mandy while enjoying sports programmed on the wide-screen TV.
·         Rumbia Coffee House serves nothing but the best for all our guests to enjoy, ensuring a memorable dining experience to share with family, friends and business partners. Our warm, friendly staff at Rumbia Coffee House is always ready to attend to all your needs.

Facilities & Services
  • Banquet facilities
  • Car park
  • Business Floor
  • Grand Ballroom
  • Islamic Floor
  • Musollah (Surau Nurul Hikmah)
  • Non – smoking floor
  • Seminar / Conference facilities
  • Swimming pool
  • BBQ at poolside
  • Free Wi – Fi service
  • Laundry and valet service
  • Monthly and weekly Islamic religious class
  • Muslim Friday prayer
  • Muslim prayer call (5 times a day)
  • Newspaper upon request
  • Rumbia Coffee House
  • Safa Middle East Restaurant
  • Sports Kopitiam
  • 24 hours Room Service
  • 24 hours Security
  • Shariah meeting setting
  • Wedding Centre


Point Of View...
De Palma Hotel Ampang has its vulnerabilities in terms of facilities, services and serving of food. In terms of its facilities, the level of service that some of the guest received and had some of advertisement is misleading. For example, a guest was placed at the small room which is a bit far from the main hall and whenever they need to get the food, its like a long walk from their table.

In terms of customer service, there is also dissatisfaction with clients who have stayed there. They had to stay in a hotel and having
water disruption was due to Syabas. Eventhough they had paid RM180 ++, yet the hotel management does not deducted the price. The hotel does not provide other alternatives in case the problem of lack of water. The hotel should have taken remedial action like have backup water tank in case this kind of emergency happen.

Moreover, in terms of serving the food, Palma has also been providing food less nutritious, occasionally too salty, and sometimes sweet. Therefore, the management of this hotel should be able to take immediate action to resolve this issue.














Video from:
http://www.youtube.com/watch?v=fkXgugikW0c

All image from:
http://www.depalmahotelonline.com/

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